Ms. Silvia Dulap is the welcoming heart of AJ Dental. As Patient Coordinator and Practice Manager, she ensures every patient feels supported from the moment they contact the clinic. With a strong background in customer service and healthcare administration, Silvia brings warmth, professionalism, and exceptional organisational skills to the team. Her calm, friendly manner helps patients feel at ease, making each visit smooth, clear, and stress‑free.
Silvia believes that exceptional dentistry begins with exceptional patient experience. She takes pride in creating a warm, organised, and supportive atmosphere where every patient feels understood and cared for. Whether assisting with appointments, answering questions, or guiding patients through their treatment journey, Silvia ensures each interaction is positive and reassuring.
AJ Dental | Advanced Dental Care with a Personal Touch in Dublin
Graduated
In 2024, Silvia earned a Certificate in Medical Reception in Ireland, enhancing her skills in patient communication and healthcare administration.
Certificate in Medical Reception, Ireland (2024)
Strengthened her expertise in patient communication, healthcare administration, and front‑of‑house clinical operations.
Languages
Originally from Moldova, she is fluent in English and Russian, with conversational Romanian, allowing her to connect easily with patients from diverse backgrounds and ensure that everyone feels welcome, understood, and supported throughout their treatment journey.
Personality
Silvia brings warmth, professionalism, and extensive experience in customer service and practice management to the AJ Dental team. Friendly, organised, and deeply committed to patient care, Silvia takes pride in making every visit a positive experience. Her professionalism, empathy, and dedication make her an essential member of the AJ Dental team.
Extensive experience in:
Patient communication and scheduling
Clinic organisation and workflow management
Customer service and patient support
Ensuring a welcoming, efficient, and patient‑centred environment
Known for her reliability, empathy, and ability to manage busy clinical days with ease and professionalism.
Extensive experience in Customer Service and Practice Management
Get notified about new articles
